Common queries answered
Frequently asked Questions
Typically, it takes 3-6 working days for an order to arrive at your doorstep address. Unusual circumstances might delay the process. We try our best to deliver all orders on time.
We have a 07-days easy exchange policy. If the item is broken, not the same as described on Hello Feet. We take full responsibility and send you a new item. For Information visit here: Return and Refund Policy
Contact to our costumer support team or get live chat for changing your shipping address.
We’ll send you a order tracking number via Email, once your order is on its way.
If it’s urgent so you can get Live chat by clicking the live chat button at the bottom of this web page. Or you can fill contact form, our costumer support team will get in touch with you as soon as possible.
If you can entered incorrect shipping address by mistake so you can contact with our live chat support team and let them know about it.
Yes, all the items purchased in one order will arrive in a single package.